Bur Dubai Police Station is situated at 180 Sheikh Khalifa Bin Zayed Street, Bur Dubai, Dubai, in the Al Jafiliya area. It is marked as open 24 Hours and has a listed telephone number of +971 4 398 1111. One of the best public transport references to be near is Max Metro Station, which is about 299 metres away.
In the event of Police emergencies, dial 999. If it is not an emergency, contact the police at 901. Criminal complaints, lost property, certificates and case status enquiries are just some of the services offered by Dubai Police, many of which can be accessed online, so it does not always have to be a matter of visiting the station.
Quick Facts About Bur Dubai Police Station
| Detail | Information |
| Station | Bur Dubai Police Station |
| Police authority | Dubai Police |
| Address | 180 Sheikh Khalifa Bin Zayed Road, Al Jafiliya, Bur Dubai, Dubai |
| Main local phone listing | +971 4 398 1111 |
| Dubai Police non-emergency | 901 |
| Police emergency | 999 |
| Location | Al Jafiliya, Bur Dubai |
| Nearest Metro area | Max Metro Station / World Trade Centre Metro area |
| Metro line | Dubai Metro Red Line |
| Listed hours | 24 hours |
| P.O. Box | 1493, Dubai |
| Official website | Dubai Police |
The address is covered by existing map listings, and the local phone number is available, and the Dubai Police has its own official contact numbers of 901 and 999.
Where Is Bur Dubai Police Station?
The Bur Dubai Police Station is located on Sheikh Khalifa Bin Zayed Road in Al Jafiliya, which is part of Dubai’s Bur Dubai district. Bur Dubai Police Station is located at 180 Sheikh Khalifa Bin Zayed Street, Bur Dubai, Dubai. The Directory also labels the station as Al Jafiliya and locates it close to the Immigration Department.
The setting is especially convenient due to its proximity to various Dubai landmarks such as Max Metro Station, Dubai World Trade Centre, Dubai Frame, Zabeel Park and the area of the General Directorate of Residency and Foreigners Affairs.
Therefore, the station could be convenient for all those who come from the central part of Dubai as well as those living and visiting in the area around Bur Dubai, Al Jafiliya and other nearby areas.
A helpful tip is that the name can be mispronounced. It is sometimes queried as Bur Dubai police station, but it is actually located in Al Jafiliya, Sheikh Khalifa Bin Zayed Road. It is always better to use a navigation application than to search for “Bur Dubai Police Station” when using it.
Bur Dubai Police Station Contact Number
The current map listings indicate that the telephone number for the station is +971 4 398 1111. 901 is also listed as a Dubai Police contact on the same listing. The official Dubai Police contact page lists 901 as the number to use for police enquiries (non-emergency) and 999 for emergency calls. The Al Ameen security service is also listed on Dubai Police’s phonebook, with the number 8004444.
When it comes to the gal Dubai Police queries, however, the official Dubai Police contact information provides a 901 contact number. This is significant as 901 is the agreed-upon emergency number and 999 is for emergencies.
Use the numbers in the following order:
- 999: Use for police emergencies requiring immediate assistance.
- 901: Use for non-emergency police enquiries and assistance.
- 8004444: Dubai Police Al Ameen security service.
- +971 4 398 1111: The telephone number currently listed for the Bur Dubai Police Station itself.
Do not delay accessing the physical station if the situation is actively dangerous or someone is in immediate danger. Phon Phoneand give the location and details.
Bur Dubai Police Station Timings
The station is listed as open 24 hours in current mapping and sources of business directories. Both Yango Maps and 2GIS list the station as having 24/7 service.
This doesn’t always mean that all administrative services or specialist departments are active at the same time during the day.
This is important if you require a specific document, certificate, process, or specific service related to the case. Dubai Police has relocated numerous services to its digital service catalogue, and figuring out whether a visit is needed beforehand by checking on thervice catalogue can save a visit. Official catalogue services include application status enquiries, lost certificates, criminal complaints, e-crime reporting and police clearance certificates.
If this is an emergency administrative issue, please call 901 before traveling to ensure that the correct action is taken.
How to Reach Bur Dubai Police Station by Metro
The station is a very convenient location, especially for those who travel by Dubai Metro Red Line.
The nearest convenient Metro station is Max Metro Station (previously known as Al Jafiliya Metro Station). The name of the station was changed to Max, and in the current map of the RTA area, Bur Dubai Police Station is shown as a nearby government building.
The public-transport information also points to World Trade Centre Metro Station as an alternative nearby. According to Moovit, World Trade Centre Metro Station is about 10 minutes’ walk from the police station, whereas Max-area bus stops are closer to the station based on Moovit’s data.
The current map data has Max Metro Station about 299 metres away from the station, which is a convenient point of reference for people travelling by Metro.
From Max Metro Station
A lot of travellers use Max Metro Station as a reference point as it is on the same road and the RTA local map has a clear indication of the police station nearby.
Once outside the station, head straight ahead along Sheikh Khalifa Bin Zayed Road towards the Al Jafiliya government services area/Al Jafiliya police station. Use live navigation for the last section of walking to pedestrian routes or station exits, as pedestrian routes and station exits may change.
From World Trade Centre Metro Station
The Metro Station at World Trade Centre is also available on the Red Line. The station is currently about 10 minutes walk from the police station, according to transport data.
The actual walking time will vary based on the exit, traffic crossings, and the route chosen by the navigation service.
Reaching the Station by Bus
There are also a number of bus stops close to the station.
According to the public-transport data currently available on Moovit, Max Metro Bus Stop Seaside and Al Jafiliya Seaside Metro Bus Stop 1 offer the most convenient bus stops, which are located approximately 7 minutes away from the location. Other walking-distance bus stops from Al Jafiliya Bus Station are also close by.
Routes and stops around the Max and Al Jafiliya area are subject to change as RTA adjusts routes and stops. For instance, the RTA’s January 2026 service update implemented a new stopping pattern for the E100 and E201 service lines at Max Metro Station. To make the most accurate journey, please make sure to check the RTA’s up-to-date travel information or the S’hail app before travelling to ensure you know what bus route to take, rather than the RTA’s fixed route list.
Please use the RTA journey planner or live public transport information services rather than an old route number before going on a journey, as routes and schedules may vary.
What Services Can You Get Through Dubai Police?

The police station isn’t just a venue for reporting crime. Dubai Police offers a wide variety of police and administrative services, including numerous services that are now available digitally.
Criminal complaints, e-crime reporting, lost certificates, found certificate reporting, police clearance certificates, and case status enquiries are some of the official services provided by Dubai Police in their service catalogue.
Criminal Complaints and Reports
Dubai Police has an official File Criminal Complaint service for making criminal complaints and arranging with authorities after the complaint is evaluated.
The proper reporting process for theft, assault, fraud or another suspected crime may vary depending on the circumstances. Don’t rely on an online form;t call 999 in an emergency.
If it is not an emergency, Dubai Police’s digital services can enable you to start the procedure without having to immediately go to a police station.
Lost Documents and Property
Another reason for someone to look for a nearby police station is lost property.
Dubai Police’s official service catalogue includes services for lost documents, official certificates, non-official certificates, vehicle registration plates, cash, goods and all other items. It also has a service called Report Found Item at police stations and other partners in the Lost and Found Programme.
If a passport or identification document, wallet, phone, or other important items are lost, please first check the Dubai Police digital service for the specific item. How the loss will be handled varies based on the type of loss.
Traffic-Related Matters
Police reporting, accident documentation, and follow-up procedures are all elements of a traffic incident.
In case immediate police help is required, the UAE Government recommends phoning 999, stating the location of the accident and obeying the instructions of the police. The official advice suggests that if there is no injury to anyone and it is a minor accident, then the vehicle may be towed to the shoulder (where appropriate) to clear the road.
Not all traffic-related requirements call for a face-to-face visit to Bur Dubai Police Station. Dubai Police has digital services, and what type of accident and document you need will determine the correct route.

Can You Complete Police Services Online?
Yes. This is one of the most crucial things for anyone looking for a Dubai Police Station.
Dubai Police has a large digital service system, so a visit to the police station is not required. It has an official catalogue of online or digital-access services for applications, criminal reports, certificates, lost items, and case follow-up.
For instance, users can use the Application Status service to determine the status of requests and criminal cases based on reference numbers.
This can be beneficial if you’re already in the process of requesting something and just need an update. Never go to the station to inquire about progress inst; instead, check the reference number via the official Dubai Police system first.
What Should You Take to the Police Station?
The documents needed will vary depending on the type of service and the nature of your case. There is no standard document list to be used for all visits.
For practical purposes, include the identification and supporting evidence appropriate to the issue that you are reporting on. This can range from your passport or Emirates ID, vehicle documents, photos, transaction records, correspondence, reference numbers or anything else.
It is not assumed that a document is in place that makes filing a report or completing a service possible. Police procedures are dictated by the situation and the appropriate official dealing with the case.
In case you’re not sure what is required, the Dubai Police non-emergency enquiry number is 901.
What to Do in a Police Emergency
In the event of a life-threatening emergency, an active crime, serious danger or emergency that requires immediate police action, dial 999.
The UAE Government official emergency advice is to call 999 for Police, 998 for Ambulance and 997 for Civil Defence.
When calling police, be ready to provide:
- Your exact or approximate location.
- What has happened.
- Whether anyone is injured or in immediate danger.
- A description of people, vehicles, or other relevant details.
- Your contact information if requested.
The UAE Government are ais dedicated to tourist information, including Dubai Tourism Police contact details, if you are a tourist/visitor in Dubai.
Bur Dubai Police Station vs Smart Police Stations
Dubai Police also have Smart Police Stations (SPS) which are not conventional police stations.
According to the official Dubai Police service catalogue, Smart Police Stations offer a variety of services such as certificates, criminal reports, lost property facilities, and application status.
Additionally, the official Dubai Police location service can be used to locate the Smart Police Station locations.
This makes an important difference:
A traditional police station is not automatically the only place where a Dubai Police service can be completed.
Travel to a conventional station may be quicker than travelling if your requirement is administrative and not an emergency, by checking the online service catalogue or an SPS option.
Important Things to Check Before Visiting
Third-party directories may provide information on the individual police stations that differs from the information provided on this site, especially as relates to departmental hours, walking directions and phone numbers.
The Bur Dubai station, for instance, is always mapped at 180 Sheikh Khalifa Bin Zayed Road, while a number of older or secondary directories have different telephone numbers.
For this reason, the safest way is to follow the official Dubai Police instructions for service (901) and their confirmation (901).
The general listed opening status is 24 hours, but this should not be seen as an indication that all specialist counters and administrative services are open 24 hours every day.
Nearby Landmarks and Useful Location References
There are a number of well-known institutions that can assist you in determining the vicinity of the station.
The RTA map for Max Metro Station shows the following government and public facilities in the vicinity of the transport corridor: Bur Dubai police station, Zabeel Park, Garden Glow, and the General Directorate of Residency and Foreigners Affairs. The Immigration Department is another handy navigation guide. Bur Dubai Police Station is shown close to the Immigration Department, and the wider location is shown as Al Jafiliya, Bur Dubai. It can help if you are providing directions to a taxi driver, or using a navigation system, especially when searching by a local government landmark.
The station is also mentioned in the latest map data close to Dubai World Trade Centre.
However, in terms of navigation, the whole address is better than a landmark:
Sheikh Khalifa Bin Zayed Road, Al Jafiliya, Bur Dubai, Dubai.
Final Takeaway
Bur Dubai Police Station is situated at 180 Sheikh Khalifa Bin Zayed Street, Bur Dubai, Dubai, and details of the station are provided in Al Jafiliya, close to the Immigration Department. The current map data states that it is 24 hours and that Max Metro Station is located approximately 299 metres away.
In an emergency, call the police on 999. In case of non-emergency questions, please contact 901. Please refer to Dubai Police’s official digital service catalogue before visiting the station for a certificate, complaint, issue of lost items, or enquiries about cases, as many procedures can be initiated or done electronically.
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Frequently Asked Questions
Is Bur Dubai Police Station open 24 hours?
The station is listed on current mapping sources as being open 24 hours. However, individual administrative and/or specialist services will have their own procedures or availability, and please check before visiting in relation to any particular non-emergency service.
What is the Bur Dubai Police Station phone number?
The following map listings are in effect for the station: +971 4 398 1111. If it’s not an emergency, the Dubai Police contact number is 901.
What is the P.O. Box number for Bur Dubai Police Station?
Bur Dubai Police Station is listed in Directory info as P.O. Box 1493, Dubai. For official correspondence, it is recommended to always verify the need for the postal information with Dubai police before sending correspondence.
What is the emergency police number in Dubai?
The phone number for police is 999. The UAE Government asserts that the 9s valid for calling police emergencies in the UAE, regardless of location.
Where is Bur Dubai Police Station located?
180 Sheikh Khalifa Bin Zayed Road, Al Jafiliya, Bur Dubai, Dubai.
Which Metro station is closest to Bur Dubai Police Station?
Max Metro Station is a Red Line Station which is very close to the station, and is specifically indicated on the RTA Area map near the police station. Data from public transport also indicates that the World Trade Centre Metro Station is some 10 minutes walking distance.
Can tourists report a crime at a Dubai police station?
Residents and visitors can contact the police, but the specifics will depend on the situation. Dubai Police and UAE emergency numbers are also available for tourists in need. In an emergency cont, contact 999.
Can I report a lost item through Dubai Police?
Yes. Dubai Police offers Lost Certificate and Report Found Item services. The exact process is dependent upon the product and situation.
Can I file a criminal complaint online?
In Dubai Police’s service catalogue, they offer a File Criminal Complaint service. The possibility of doing the entire case online varies according to the situation and the competent authority’s requirements.
Can I check my police case status online?
Yes. The official Application Status service from Dubai Police enables users to check on the status of their applications or criminal cases via a reference number.
Do I need to visit the police station for every Dubai Police service?
Here are some of the No. Dubai Police’s digital services: certificates, criminal reports, lost item services and enquiries about the status of applications. Before travelling to a station, please refer to the official service catalogue.
What number should I call for a non-emergency police enquiry?
For any enquiry with Dubai Police – call 901 for non-emergency calls. In case of an emergency where police attention is needed, use 999.

